Identifying details of the website owner

In compliance with the duty of information set out in article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, La Unión Madrileña de Seguros, S.A. (hereinafter, "Unión Madrileña"), as owner of the website www.unionmadrilena.es, hereby provides the identifying details required by the aforementioned regulation: corporate name: La Unión Madrileña de Seguros, S.A.; registered office: Viriato 2, 28010 Madrid. Tax ID: A28081818; D.G.S. code: C0368; email address: protecciondatos@unionmadrilena.es.

Commercial Registry details: Madrid, Volume 1204, General 688, Section 3, Folio 199, Sheet 212, Entry 6. This information governs the conditions of use, limitations of liability and obligations assumed by users of the website published under the domain name www.unionmadrilena.es.

Definitions

"Page" means the domain www.unionmadrilena.es made available to Internet users. "User" means any natural or legal person who uses or requests an electronic communications service available to the public. "End user" means a user who does not provide public communications networks or publicly available electronic communications services. "Content" refers to all pages forming the domain www.unionmadrilena.es, including the information and services made available by Unión Madrileña. "Web" describes the technical system for accessing information via the Internet. "Hyperlink" is the technique that allows a user to browse different pages on the Web or Internet with a simple click. "Cookies" are a technical means for tracking browsing on websites. "Terminal equipment" means equipment connected directly or indirectly to the interface of a public telecommunications network to transmit, process or receive information.

Intellectual property

All trademarks, trade names or distinctive signs appearing on the Page are the property of Unión Madrileña or, where appropriate, of third parties who have authorised their use. Access to the Portal and/or its Content does not grant users any rights over such trademarks, trade names or distinctive signs, nor are any exploitation rights over said Content transferred to the user. Likewise, the Content is the intellectual property of Unión Madrileña or authorised third parties, who exclusively hold the rights of reproduction, distribution, public communication and transformation. Any unauthorised use of the information contained on this website, as well as any infringement of intellectual or industrial property rights, shall give rise to the legally established liabilities.

Hyperlinks

Anyone wishing to establish hyperlinks between their website and this Page must observe the following conditions:

• No prior authorisation shall be required when the hyperlink only allows access to the home page and does not reproduce it in any way. Any other form of hyperlink shall require the express and unequivocal written authorisation of Unión Madrileña.

• No frames may be created over the web pages of Unión Madrileña.

• No false, inaccurate or offensive statements or indications may be made about Unión Madrileña, its directors, employees, collaborators, users of the Page or the Content provided.

• It may not be stated or implied that Unión Madrileña has authorised the hyperlink or supervised or assumed in any way the contents offered on the website where the hyperlink is established.

• The website on which the hyperlink is established may only contain what is strictly necessary to identify the destination of the hyperlink.

• The website on which the hyperlink is established may not contain unlawful information or content contrary to morality, generally accepted good customs, public order or the rights of third parties.

Availability of the Page

Unión Madrileña does not guarantee the absence of interruptions or errors in access to the Page or its Content, nor that these are updated, although it will make its best efforts to avoid, correct or update them. Consequently, Unión Madrileña shall not be liable for damages of any kind caused to the end user as a result of failures or disconnections in telecommunications networks leading to the suspension, cancellation or interruption of the Portal service. The function of the hyperlinks appearing on this website is exclusively to inform users about the existence of other websites containing information on the subject matter. Such hyperlinks do not constitute any suggestion or recommendation. Unión Madrileña is not responsible for the contents of those linked pages, nor for the operation or usefulness of the hyperlinks, nor for the results of said links.

Quality of the Page

Given the dynamic and changing environment of the information and services supplied through the Page, Unión Madrileña makes its best efforts but does not guarantee the complete truthfulness, accuracy, reliability, usefulness and/or timeliness of the Content. The information contained on the pages of this Portal is for information, consultation, dissemination and advertising purposes only, and in no event constitutes a binding or contractual commitment.

Limitation of liability

Unión Madrileña excludes all liability for decisions the end user may take based on this information, as well as for any typographical errors that the documents and graphics on the Page may contain. The information is subject to possible periodic changes without prior notice due to expansion, improvement, correction or updating of the Content.

Notifications

All notices and communications made by Unión Madrileña to the end user by any means shall be considered effective for all purposes.

Availability of Content

The provision of the Page and Content service is, in principle, of indefinite duration. However, Unión Madrileña is authorised to terminate or suspend the provision of the Page service and/or any Content at any time. Whenever reasonably possible, Unión Madrileña will give prior notice of the termination or suspension of the Page.

The simple use of this Page grants the status of Page user, whether a natural or legal person, and necessarily implies full and unreserved acceptance of each and every clause and general condition included in the Legal Notice. If the end user does not agree with the clauses and conditions of use of this Legal Notice, they must refrain from using the Page. This Legal Notice is subject to changes and updates, therefore the version published by Unión Madrileña may differ each time the user accesses the Portal. Accordingly, the end user must read the Legal Notice on each occasion they access the Page. Through the Page, Unión Madrileña provides end users with access to and use of various Content published on the Internet by Unión Madrileña or by authorised third parties. The end user is obliged and undertakes to use the Page and the Content in accordance with current legislation, the Legal Notice, and any other notice or instruction made known to them, whether through this legal notice or anywhere else within the Content that makes up the Page, as well as with the rules of coexistence, morality and generally accepted good customs. To that end, the end user undertakes NOT to use any Content for unlawful purposes or effects, prohibited in the Legal Notice or by current legislation, harmful to the rights and interests of third parties, or that in any way may damage, disable, overload, deteriorate or prevent the normal use of the Content, the computer equipment or the documents, files and all kinds of content stored on any computer equipment owned or contracted by Unión Madrileña, other users or any Internet user.

The end user undertakes not to transmit, disseminate or make available to third parties any kind of material contained on the Page, such as information, texts, data, content, messages, graphics, drawings, sound and/or image files, photographs, recordings, software, logos, trademarks, icons, technology, photographs, software, links, graphic design and source codes, or any other material to which they have access as a user of the Page, without this list being exhaustive. Likewise, the end user may not: reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify the Content, unless they have the written and express authorisation of Unión Madrileña, the holder of the relevant rights, or unless this is legally permitted; remove, manipulate or in any way alter the copyright and other identifying data of Unión Madrileña’s reservation of rights or those of its owners, digital fingerprints and/or identifiers, or any other technical means established for their recognition. The end user must refrain from obtaining or even attempting to obtain the Content by using means or procedures other than those made available to them for this purpose or indicated on the web pages where the Content is located, or those normally used on the Internet for this purpose provided they do not entail a risk of damage or disabling of the Page and/or the Content.

1. DATA CONTROLLER

LA UNIÓN MADRILEÑA DE SEGUROS, S.A. (hereinafter, Unión Madrileña), with Tax ID A28081818 and registered office at Glorieta del General Álvarez de Castro 5, 28010 Madrid, is the controller of this website (www.unionmadrilena.es) and of all data collected on it. Unión Madrileña is aware of the importance of personal data privacy and has therefore implemented a data processing policy aimed at providing maximum security in their use and collection, ensuring compliance with current regulations and making this policy one of the company’s core lines of action. This Privacy Policy provides the information necessary regarding the processing we carry out and the rights available to you under Regulation 2016/679 of the European Parliament and of the Council (GDPR) and other applicable personal data protection rules. Unión Madrileña has appointed a Data Protection Officer who can be contacted at dpd@syconsultores.es or protecciondatos@unionmadrilena.es. By visiting our website you accept this privacy policy.

2. WHAT DATA DO WE COLLECT AND FOR WHAT PURPOSE?

Unión Madrileña collects IP data through cookies to carry out statistical analysis and website performance monitoring. During browsing, personal data may also be requested through forms made available for that purpose. The specific information for each processing activity is provided together with each web form. Data submitted through an email message will also be processed for managing the request or comment sent by the user.

CONTACT FORM

DATA: Identifying and contact data and special categories of data (health).

• PURPOSES: To process the query/request submitted by you. To send you, by any means including electronic means, commercial information about our own or third-party insurance-related products and services, and/or Christmas greetings or similar communications.

• LEGAL BASIS: Legitimate interest for handling your query and, for advertising, the consent requested from you or legitimate interest in specific cases.

POLICYHOLDER FORM

DATA: Identifying and contact data, employment details, financial/economic data, transaction data and special categories of data (health).

• PURPOSES: To manage the provision of the service contracted by you (insurance policy) and compliance with legal and contractual obligations. To send you, by any means including electronic means, commercial information about our own or third-party insurance-related products and services, and/or Christmas greetings or similar communications.

• LEGAL BASIS: Performance of a contract and, for advertising, the consent requested from you.

3. DO WE DISCLOSE DATA TO THIRD PARTIES?

Unión Madrileña will only disclose data to third parties when it is legally entitled to do so, for example due to a legal obligation, for contract performance, or where you have given consent. Unión Madrileña also uses processors, meaning suppliers that may access data only to provide the contracted service and for the purposes indicated by Unión Madrileña.

4. HOW LONG DO WE KEEP YOUR DATA?

Unión Madrileña will retain your data only for as long as necessary for the purpose for which it was collected. Personal data will be retained while the contracted service or subscription remains active, while a draw or query is being managed, or while a recruitment process is ongoing, and for advertising purposes until you object or withdraw consent.

5. SECURITY MEASURES

Unión Madrileña has implemented the technical and organisational measures necessary to prevent loss, misuse, alteration, unauthorised access and theft of personal data, applying the security measures contemplated in Regulation (EU) 2016/679 and those resulting from the corresponding risk analysis.

6. INTERNATIONAL TRANSFERS

Unión Madrileña will not make international data transfers outside the European Union or to countries without an adequate level of protection recognised by the European Commission.

7. LINKS TO OTHER WEBSITES

This privacy policy applies to our website only and not to third-party pages that may be accessed through links. We therefore recommend that you carefully read the privacy policies of those external websites.

8. YOUR RIGHTS

You have the rights of access, rectification, objection, erasure, not to be subject to automated individual decisions, withdrawal of consent and the right to lodge a complaint with the Spanish Data Protection Agency. Requests may be sent to protecciondatos@unionmadrilena.es.

9. MINORS

Our websites are aimed at adults. By completing any data collection form on our website, you guarantee that you are over 18 years old and will be entirely responsible in this regard.

10. CONTACT US

If you wish to contact us regarding personal data protection, please send an email to protecciondatos@unionmadrilena.es or to our Data Protection Officer: S&Y CONSULTORES, Phone: 912191423, Email: dpd@syconsultores.es.

11. UPDATES

If changes to our Privacy Policy affecting your personal data occur in the future, we will communicate them. Privacy Policy updated on 23 May 2020.

Cookies are the technical means for tracking browsing on websites. They are small text files stored on the user’s device. Unión Madrileña may use cookies in order to prepare website usage statistics and recognise the user’s device on future visits. In any case, the user may configure their browser so as not to allow the use of cookies during visits to the website. Unión Madrileña uses cookies to provide a better service and a better browsing experience. The cookies used on our website may be our own or third-party cookies, and allow us to store and access information related to language, browser type and other general characteristics, as well as to monitor and analyse activity in order to introduce improvements and provide services in a more efficient and personalised way.

You may configure your browser to accept or reject all cookies, or to select which cookies may be installed, depending on the browser used:

Google Chrome: Settings > Advanced > Privacy and security > Cookies. More information: https://support.google.com/chrome/bin/answer.py?hl=es&answer=95647

Microsoft Internet Explorer: Internet Options > Privacy > Advanced. More information: https://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9

Firefox: Options > Privacy > Cookies. More information: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we

Safari, iPad and iPhone: Preferences > Privacy. More information: https://support.apple.com/kb/ph5042

What you should know about the Tax Identification Number

It is the code used to identify citizens for tax purposes. It is mandatory for both individuals and legal entities in tax-related actions.

Is the Tax ID the same as the DNI or NIE?

For Spanish resident individuals, the Tax ID matches the DNI. For foreign residents in Spain, it matches the NIE.

How can I know my Tax ID?

You will usually find it on your DNI, NIE or in the assignment made by the Tax Agency in special cases.

When is the Tax ID used?

It is used to identify a person or entity in tax-relevant procedures and supporting documentation.

Tax ID or CIF? What is the difference?

The CIF stopped being legally used years ago and was replaced by the Tax ID.